Shipping policy
Shipping & Tracking
We currently ship to Australia and New Zealand.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your order.
Please note that tracking information may take some time to become available after your order has been dispatched. In some cases, tracking updates may be delayed even though your parcel is continuing through the delivery network.
For local tracking, you may also use:
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Australia: Australia Post Tracking
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New Zealand: NZ Post Tracking
If your tracking information has not updated for an extended period or your order has not arrived within the expected delivery period, please contact us at support@floragummies.com.
Delivery
Delivery times may vary depending on the destination, carrier and circumstances outside our control.
Please make sure that your shipping address is complete and correct before placing your order. Incorrect or incomplete address information may cause delays.
If you notice an error in your shipping address, contact us as soon as possible at support@floragummies.com. We will try to update the address before dispatch, but changes cannot be guaranteed once an order has been processed or shipped.